You will need to use this new email address the next time you log in to your online account. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? Select Clipper card and follow the instructions to add a card and load value. Update your spam filter by adding [email protected] your list of approved email addresses. Select Clipper card and follow the instructions to add a card and load value. Students at the pilot educational institutions will be contacted directly by their school to let them know that they are eligible for Clipper BayPass. The exception is BART HVD, which will be available the following day. Email: [email protected], Michael Eiseman, BART Learn how to apply. Phone: (510) 464-6435 Annual Pass Applicationwith Terms and Conditions. This happens automatically, with no disruption in your ability to use Clipper. Or is this just a screw up that I need to call Clipper and have a human handle? WebYour Clipper card will not be returned to you. All rights reserved. : Roadshow, Hands-free law means exactly what it says: Roadshow, Parents can be best (and toughest) teachers for new teen drivers: Roadshow, Why electric vehicles are better than hybrids at fighting climate change: Roadshow. You can also use it as a photo ID when paying with cash. Add Clipper to your phone before you take-off! Clippers innovative pilot program offers fare discounts to adults with low incomes. Roadshow, Please turn on metering lights to make morning commute smoother: Roadshow, Are LA drivers better than those in the East Bay? We notify customers 30 and 60 days before the expiration date of their payment card on file. Riders paying with AC Transits mobile payment platform don't need to pre-pay for a Your card should arrive within 5 to 10 days. Several hours ago, Muni Diaries heard from the folks at Muni that anyone with a monthly pass isn't required to tag their card. Foreign coins and VTA light rail operates on a proof-of-payment system. We strive to have /r/askSF serve as a reference to SF Bay Area resources. Each teacher is eligible to receive up to two class passes every school year. She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. They arenot31-day passes. Fare inspectors regularly patrol the system and ask passengers at random to No refunds will be made for purchased passes, based on VTA Board approved Fare Policy. But if you tag off, Clipper will return the difference of $6 to your card. Qualified applicants are then mailed an RTC Clipper card. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. See the Apple Pay How-To page for more details. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. WebCurrent Free Muni for Youth participants can continue to use their Clipper card for free fares on the cable car or request a new cable car pass, which is also available to San Francisco youth 5-18, regardless of household income. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. WebRiders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. WebClipper is the Bay Areas easiest way to pay for transit by bus, train or ferry. Select Clipper card and follow the instructions to add a card and load value. This allows students, teachers and chaperones to ride VTA buses and light rail to museums, cultural events, libraries, and other popular destinations for free. Imagine you want to take a trip on SMART that costs $5.50. Your session is about to expire due to inactivity. Clipper will charge the $5 Balance Restoration Fee and ask you to mail your card to Clipper. VTA light rail operates on a proof-of-payment system. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Lost or stolen Day Passes or Monthly Passes shall not be replaced. If you want to ride, you will need to tag again. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. Bay Area Metro Center If you do not hear any beeps or see any lights, your card may be defective or damaged. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. If you order online and set up automatic reloading, your card is free! Once approved, your Class Pass and trip itinerary will be sent to you 2 weeks prior to your scheduled trip. What's the difference between cash value and BART high-value discount (HVD) tickets? How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Total dominance: Steph Curry breaks NBA Game 7 record, leads Warriors over Kings, How did $300 disappear from our Clipper cards? The If you add value to a plastic card using the Clipper app, it will take as long as a card normally does for the value to be available. Using this contactless payment option, riders can enjoy discounts on single ride fares and Day passes, as well as get exclusive access to Cookie Notice WebClipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 MondayFriday 7 a.m.7 p.m. Saturday 7 a.m.4 p.m. You can use our automated phone service 24/7 to When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. See the, To add a card to your Android phone, open Google Pay and click the + sign. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The RTC Clipper Card brings discounted transit to disabled riders under age 65. Ask Amy: I put a security camera in my room, and what I saw was creepy, 'Total dominance': Steph Curry breaks NBA Game 7 record, leads Warriors over Kings, Ask Amy: My fiancee's family says I'm not invited, and she's going without me, Dear Abby: The reason her fiance hid his phone was something she never guessed, Harriette Cole: My friend's mom didn't recognize me at my job, and she was very rude, Kurtenbach: Game 7 is likely not win-or-go-home for the Warriors it's win-or-break-up, Warriors' Kerr reacts to Giannis' comments on success and failure: 'He's so right', Miss Manners: I don't want to hurt the bride, but I have qualms about the wedding, Do Not Sell/Share My Personal Information. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. Once you convert your plastic card to the Clipper on Your Phone app, you will no longer be able to use your SmartPass or your plastic Clipper card for transit. VTA's EZfare app has been replaced by the Bay Areas regional transit fare payment app,Clipper. *2 Hours of FREE Transfers when you purchase a single-ride fare using Clipper. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' hashblunt 5 yr. ago Hm true. Just load your Clipper card with cash, tag it upon boarding, and once youve paid the equivalent of a Day Pass, any further local ridesthat day will be free. To add a card to your Android phone, open Google Pay and click the + sign. Why is my Clipper card blocked? COPYRIGHT 2019 SANTA CLARA VALLEY TRANSPORTATION AUTHORITY (VTA). What happens if my transit benefit order will exceed the $300 cash balance limit? You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. Lost or stolen Day Passes or Monthly Passes will not be replaced. We took that balance and put most of it onto our Clipper cards, for the day that we would once again ride the rails. You can get BART HVD tickets only by setting up Auto-Reload or purchasing them through your transit benefit program. Opens in new window. See download files info to view Comma Separated Value (CSV) files. If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date. Dear Abby: I have a great life, so why have I fallen into this shameful behavior? Pay With Q: Im taking VTA, and *ding*: you are down to less than $1 on your Clipper card. Apply for your discount Clipper card and start saving every time you ride! For more information, visit Sales and Service Locations. SamTrans Mobile App A: Your anger is warranted. Adult Clipper card usersmust pay the surcharge in the form of Clipper cash (only). This means we couldnt process your payment for automatic reloading. The Clipper BayPass pilot program will help shape the development, pricing and implementation of one or more new Bay Area multi-agency transit passes or fare caps. Thats three months of travel for the price of two Youth Monthly passes! When I tag my card, what do the beeps and lights mean? This is different in the phone environment. For more information, visit Sales and Service Locations. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Request a replacement Go Pass using Option 2 on our Transit Pass Replacement form. Phone. This is separate from confirmation of payment. No notice, even though they have my email? I'd probably go to a ticket WebTo add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. If you forget to tag off, thats the fare you will pay. Key Clipper information translated to Chinese. It works like any other Clipper card. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. WebNot sure, but have you already 'tagged' the card at the bus or fare gate? Children under the age of 4 always ride the BART for free. WebClipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. What is the difference between a limited-use ticket and a Clipper card? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. WebMonthly passes can be purchased on your Clipper card or on the app for the current month from the 1st 16th via the app or at any Clipper retailer or at a Ticket Vending Machine If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. You could choose to set up Auto-Reload for a pass and go back later to set up cash value, too. Express bus fare is required for any trip that includes express service. 55-A West Santa Clara Street Scratch-off design allows cardholder to select days of use. Your 31-day pass becomes active the first time you use it to pay a fare. Your Clipper Card must be tagged on the Clipper reader on the bus, station, dock, platform or with a transit agency staff member in order for your fare to be considered valid. Dear Abby: Am I overreacting to my European daughter-in-law's behavior? When you set up Auto-Reload or load value to your card online or by phone, you have 6 months from the order date to tag your card to a Clipper reader to load cash value and 31-day passes. Please note that you cannot use your phone to unlock bikeshares. Key Clipper information translated to Spanish. Scan this QR code to download the app now. Hikers, joggers, bicyclists, skaters and wheelchair enjoy more than 350 miles of trails that circle the bay, MTC has helped bring over $4 billion to Bay Area transit agencies. Privacy Policy. 6. Learn more about Clipper, including how to get and use your card. And you can do it anytime. Clipper says it does not take funds away, even if the card goes unused for years. Youth, seniors and riders with disabilities can receive reduced fares and access to discounted passes. Keep your phone handy in case an inspector asks to see your fare. To provide payment, log in to your Clipper account and edit the payment information in My Profile. For more information about eligibility, how to apply, how to renew and how attendant cards work, visit 511.org. The same Clipper card must be used when tagging from local to express routes. Otherwise, you will be logged out automatically. Me & My Car: 57 Chevy 150 could easily become a show model, Major crash closes stretch of Blacow Road in Fremont, San Jose: Officials ID woman who died following April 9 crash. WebClipper Clipper is the Bay Areas all-in-one reloadable transit card and the preferred way to pay AC Transit fares. They are currently only available onClipper. The money is still missing. Fare inspectors regularly patrol the system and ask passengers at random to produce a valid transit pass. Tagging on with a plastic Clipper card or mobile Clipper card: Your session is about to expire due to inactivity. Residents of MidPen Housing properties that are participating in the pilot will be made aware of the program by on-site property management. A single beep and a green light means you paid for your ride. Three beeps and a red light means your card wasnt accepted. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. If you have been cited for not having valid fare and need information on how to pay the fine, you can use the Santa Clara County Public Access Traffic Case Information Website. What is the maximum amount of cash value I can load on my Clipper card? Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Key Clipper information translated to Chinese. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. Riders who purchase a Local 31-day pass can take unlimited local rides within the East Bay. My wife tried to the use the card lately since ac just started charging but they told her it didnt no have enough. Select "Transit card" and "Add Clipper card". Youth and seniors can apply for reduced fares and access to discounted passes. For more information, please see our Delivery of further fare policy actions called for in the study is expected over the coming years. Sign up forAutoloadand have your monthly pass automatically loaded on yourClippercard each month or make aone-time pass purchase. and our Please have exact change ready when boarding. For all other cards on your phone without HVD, value will be available immediately. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Clipper can also be used to unlock Bay Wheels bike share bikes. A group of 50,000 Bay Area students and residents have been invited to participate in the program, which will offer free access to all bus, rail and ferry services in the nine-county region. You can find the booths with Clipper cards on the arrivals level at Terminals 1, 2 and 3 or on the departures level at the International Terminal. Try tagging your card again. On a successful tag, lights and a "Travel OK" screen will appear on the machine. Youth, seniors and riders with disabilities can receive reduced fares and passes with a discount Clipper card. You'll need to verify your birth date with an accepted form of identification for a Youth or Senior Clipper card. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. All residents of select affordable housing communities managed by MidPen Housing in Alameda, San Mateo, Santa Clara, and Solano counties. Is there something else I'm supposed to do? Adult passengers traveling from a local bus to an Express bus will have to pay a surcharge of $2.50: Monthly passes are valid for the calendar month purchased. Looks like you need to contact them or maybe head down and ask a station agent. Learn more about Clipper STARTOpens in new window. Whether youre going to festivals, movies, parades or other leisure destinations, the 8-Hour Excursion Pass is your ticket to fun on Light Rail! Just load it with any combination of cash value and discounted passes. Monthly passes can be purchased on yourClippercard or on the appfor the current month from the 1st 16th via the appor at anyClipperretaileror at a Ticket Vending Machine located in every Muni Metro Station. Can I get a Clipper card before I arrive? WebMonthly Passes. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. What does it mean to pick up my value and why do I have to wait to do it? Express bus fare is required for any trip that includes express service. Just load it with any combination of cash value and discounted passes. Visit a designated location with an accepted form of identification for a Youth or Senior Clipper card. WebClipper cards are dispensed one card per transaction. Because the SFMTA is continuing to provide Muni service for essential travel during the coronavirus health emergency, we will not be issuing refunds for monthly passes. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account.
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