2. Clinical laboratories and plasmapheresis centers. Adult and pediatric cardiac catheterization services,obstetric/newborn units. Complaint Information The Complaint Process If you wish to file a complaint about the care or treatment you or a family member received or did not receive at a nursing home facility, please call the Office of Health Care Quality at (410) 402-8108, or file a complaint. Share sensitive information only on official, secure websites. Changes to federal law may help protect you from surprise medical bills and allow you to dispute your bill. Mail. 7500 Security Boulevard, Baltimore, MD 21244, An official website of the United States government, Find out what happens when NSG receives a complaint, To file your HIPAA transactions, code sets, unique identifiers (employer and provider Identifiers) or operating rules complaint electronically, go to the, Administrative Simplification Enforcement Testing Tool (ASETT), To file an Administrative Simplification HIPAA-related paper complaint rather than an electronic one,please complete this OMB-approved form 0938-0948 and return it to the Centers for Medicare & Medicaid Services (CMS) with any related supporting documentation, To file a HIPAA Privacy Rule and Security Rule complaint, please contact the HHS, Administrative Simplification Enforcement and Testing Tool, How to File a Complaint Infographic (PDF), HIPAA Administrative Simplification (Non-privacy/Security) Complaint Form (PDF). I further authorize the Office of Attorney General to redisclose this information to other federal, state, local, or other agencies, or otherwise as necessary and permitted by law to take action on my complaint. ODH strives to ensure that Ohioans residing in or utilizing regulated health care entities in Ohio are provided a safe environment and high quality of care. Lt. Contact yourBeneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO)for complaints about the quality of care you got from a Medicare provider. Contact the state licensing agency to file a complaint or to speak with someone about your concerns. NAATP is not a licensing, accrediting, certifying, or policing body. 14th Floor, Strawberry Square Type information into fillable PDF form or printout and handwrite your information), and sign and mail to one of the addresses below: (202) 442-4924. A .mass.gov website belongs to an official government organization in Massachusetts. How To File A Complaint Against An Arizona Assisted Living Facility Basically, by visiting the Arizona Department of Health Services, and their Bureau of Long Term Care Licensing, you'll see, in the left-hand column, a section for 'online complaint forms.' http://www.azdhs.gov/als/long-term-care/ Check or add your phone numbers to the Pennsylvania Do Not Call Registry. You will be automatically redirected to a: The Department of Justice does not endorse the organizations or views represented by this site and takes no responsibility for, and exercises no control over, the accuracy, accessibility, copyright or trademark compliance or legality of the material contained on this site. Please complete and sign the attached "Authorization to Release Medical/Insurance Records and Information." Patients, healthcare facility employees and other members of the public may file complaints about: Hospitals Nursing homes, skilled nursing and nursing facilities. The Attorney General cannot act as your private attorney. Louisville, CO 80027 The content and navigation are the same, but the refreshed design is more accessible and mobile-friendly. NAATP shall not be responsible to any Complainant, legally or otherwise, for any acts or omissions of a Respondent or of any NAATP member organization, or for NAATPs response to or investigation of any Complaint, or for any of NAATPs acts or omissions in connection with enforcement of its Code of Ethics or its implementation of this policy and procedures. This group certifies many U.S. hospitals' safety and security practices and investigates complaints about patients' rights. Please let us know how we can improve this page. Strawberry Square, 14th Floor Contact your states Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for complaints about the quality of care you got from a Medicare provider. (Correct answer), How To Become A Cardiac Rehab Specialist? Complainants will not be automatically notified of the outcome of a complaint. An official website of the United States government. To preserve your rights, you must file a complaint or grievance appeal directly with your health plan or in conformance with the terms of your coverage. The Complaint Unit assists this effort by helping to ensure participating health care providers continually meet Medicare/Medicaid and state requirements by referring all complaints to the appropriate ODHregional offices or to other state agencies for investigation. Im disappointed because Id want you to in order to help me address this situation. PLEASE NOTE: Please be advised that the health professional licensing boards do not . Like being given the wrong treatment or treatment you didnt need. You can file an appeal if you disagree with a coverage or payment decision made by one of these: Filing a complaint about your quality of care, Medicare & You: planning for discharge from a health care setting, Find Medicare.gov on facebook (link opens in a new tab), Follow Medicare.gov on Twitter (link opens in a new tab), Find Medicare.gov on YouTube (link opens in a new tab), A federal government website managed and paid for by the U.S. Centers for Medicare and Medicaid Services. We review complaints and prioritize them based on actual or potential harm to patients or residents. No further action will be taken; or, Based upon the information, a violation of NAATPs Code of Ethics has occurred, and, The Respondent is issued a warning and is instructed to refrain from any further Code violations; and/or, The Respondent is directed to immediately develop and implement a corrective action plan and is instructed to refrain from any further Code violations; and/or, The Respondent is ineligible, until further notice, to be an exhibitor or to sponsor or display or promote any products or services at NAATPs national conference; and/or, The Respondents membership is suspended, effective immediately, pending the completion of a corrective action plan or pending other instructions, and the Respondent is instructed to refrain from any further Code violations; and/or. If you're asked to log in with an OHID - the state's best-of-breed digital identity - your privacy, data, and personal information are protected by all federal and state digital security guidelines. NAATP shall not accept anonymous Complaints and shall not guarantee complete confidentiality. A lock ( Many issues are quickly solved at this level in an informal manner. There are two options for submitting health care complaint forms either an online electronic complaint form or a printable PDF form, which can be downloaded, completed and mailed to our office along with any attachments or supporting information. If you are unsure whether an individual or business's actions fall into one of these categories or rises to the level of misconduct, you may call our Office of Investigations at (617) 727-7406 and request to speak with an investigator who handles that particular profession to discuss the specific nature of your complaint. To file your HIPAA transactions, code sets, unique identifiers (employer and provider Identifiers) or operating rules complaint electronically, go to the Administrative Simplification Enforcement Testing Tool (ASETT). Harrisburg, PA 17120. Please do not include personal or contact information. (Correct answer). Harrisburg, PA 17120 Use theMedicare Complaint Formor follow the instructions in your plan membership materials to submit a complaint about your Medicare health or prescription drug plan. You can submit a complaint to your BFCC-QIO for things like getting the wrong medication, having the wrong surgery or treatment, or getting discharged too early. T: (717)705-6938 F: (717)787-1190. File a Complaint If you have had a negative experience with one of the treatment centers or rehabilitation facilities featured on our website we would like to know more about that experience and what the facility could've improved upon. Dedicated personal injury attorneys that have experience in handling nursing home claims can help you develop a case against a long-term care facility and fight for the maximum amount of compensation available. The feedback will only be used for improving the website. Receive the latest updates from the Secretary, Blogs, and News Releases. I also understand that information disclosed by this authorization, except for Alcohol and Drug Abuse as defined in 42 CFR Part 2, or otherwise prohibited by applicable law, may be subject to redisclosure, and may no longer be protected by the HIPAA Privacy Rule [45 CFR Part 164], the Privacy Act of 1974 [5 USC 552a], and/or other state, federal, or local law. Social workers also organize services and paperwork when patients leave the hospital. If you prefer to file your complaint about quality of care over the phone, please call us at 1-888-419-3456. If you would like to file a complaint or report a concern about a medical facility, you can file a complaint online, call 1 (877) 724-3258, or write a letter to: Pennsylvania Department of Health Health and Welfare Building, 8th Floor West 624 Forster St. Harrisburg, PA 17120 If your problem isn't resolved, follow the facility's grievance procedure. Contact the governing body. You can also ask to speak to a hospital social worker who can help solve problems and identify resources. Among the consequences include intense agony, the possibility of losing ones life, limb, or significant physiological function. Call the Bureau of Health Provider Standards Home Health and Hospice Complaint Hotline at 1-800-356-9596; or. Some page levels are currently hidden. Thebureau hastwo regionaloffices throughout Ohio that maintain staff for the actual investigation. Learn more about filing a complaint on Medicare.gov. This page is located more than 3 levels deep within a topic. If NAATP receives a properly submitted complaint against a member, we will investigate the matter. TTY users can call 1-877-468-2048. procedure for complaints. An attorney can help you figure out the best course of action to have your complaint handled properly. 1-800-342-0553 Office of Attorney General Quality of care complaints could include complaints about: Drug errors Unnecessary or inappropriate surgery Unregistered users can still file a complaint by clicking on the Get Started button on the ASETT home page. Submit the form to the police. You can decide how often to receive updates. An Ohio.gov website belongs to an official government organization in the State of Ohio. PLEASE TYPE or PRINT your explanation.