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There may be a message on the screen about the date and time being incorrect. iPhone v. Android: Which Is Best For You? If you do then you know that replacing the coin cell battery on the motherboard may stop this from happening. Some times it turns off when the windows logo appear. How to Troubleshoot and Fix a DLL Issue Caused by a Hardware Problem, How to Check for Electrical Shorts in a PC, How to Fix a Computer That Turns on but Displays Nothing, How to Fix a Computer That Won't Start in Safe Mode, How to Fix Stopping, Freezing, and Reboot Issues During the POST, How To Fix Windows 11 Black Screen Issues, How to Fix Errors Seen During the Computer Startup Process, 7 Ways to Fix the 'Your PC Did Not Start Correctly' Error, How to Fix It When Windows 11 Won't Shut Down. This generally leads to dissatisfaction of the customers towards the desired brand companies like Dell, HP, Lenovo, Sony, etc. Have you tried c). You could try removinging the CMOS battery for 10 Minutes and if possible clear the CMOS. It is a dell inspiron 13.3 inch laptop. The PC is less than a year old and she swapped her current monitor with another and same thing. Our advice is to revisit Step 12. Need help. There's little chance that either one is the cause of this problem, but we shouldn't overlook them while we're reseating everything else. If this switch's setting is not correct for your country, your computer may automatically power down. Obviously something has changed but it's not obvious and at our rates, it's not worth it to her for me to try. Open the computer up and remove them. To do so, you need to: Open the Start Menu. Thank you very much for that suggestion. Even the cheapest ones that are available from major hardware stores are useful. I removed the charger and the battery, held the power button for 30+ seconds and connected . I've seen that a lot in other kinds of electronics. I have checked the HDD with another computer and I can confirm that the HDD is not the issue. Verify that the power supply voltage switch is set correctly, Make sure you're keeping the computer cool enough, Test the power button on the front of your computer's case, Reseat all internal data and power cables. Verify the power supply is functional. For a better experience, please enable JavaScript in your browser before proceeding. I noticed these changes, the sudden power off included, after the windows update 1909 a few months ago it could have possibly happened before that, but to the best of my memory it was after the update. We call this out separately only because the chance of a CPU coming loose is very slim and because installing one is a sensitive task. Waffles Pancakes To proceed, we recommend going through each section below to help find a solution to your problem. If you hear what sounds like small rocks banging around, you likely have loose screws inside the case. Looking like i might as well get a new laptop this black friday. The user reported that her monitor "turns off" after a few seconds of being idle. I checked the advanced power settings and corrected them. The computer is a DELL inspiron 15 7000 series gaming laptop. Remove the battery and try running on the mains adapter only, then try disconnecting the mains adapter and running it on the battery alone. And anything more than 40 bucks would be too much money on a laptop this old. I'm waiting for her to let me know on that one. Check through all related settings to see if anything in the system was change to use battery power even while on the charger. The power lights turn on and fans for a couple seconds. Replace your power supply if it fails any of your tests. Update your graphics card. I uninstalled it as a possible fix. No matter what, your laptop shuts down after an excessive use. Anything else I should check, I'm at a loss. oldturkey03. Once the date and time have been corrected, the message wont appear the next time that the laptop is started. Next, select the Status column to sort the applications into Disabled and Enabled. If it is <2.6V DC replace it. We recently redid their whole infrastructure (another Engineer went down and set them up) and I know he didn't set a GPO for that, plus she is the only one effected. Troubleshoot the cause of the beep code, assuming you're lucky enough to hear one. Impossible to say for certain, but most likely it's either the battery or the mains adapter. To do this, open the computer, remove the memory modules from their slots, and gently reseat them. Chances are your computer wouldn't power on at all if this switch is wrong, but an incorrect power supply voltage might also cause your computer to turn off by itself. If it now works, you need a new battery, or content yourself with running it just on mains. If the power button is shorting out or even just sticking to the case, it might be the reason your computer is turning off by itself. You are using an out of date browser. I found a solution to the problem. Inverter possibly? Options. It could be that the heat sink has come away from the processor chip which as a consequence is almost instantly overheating and automatically shutting down. The purpose here is to remove as much hardware as possible while still maintaining your computer's ability to power on. It will also kill off the. Check out. My Toshiba Portege R930 turns off suddenly when it's anywhere around 60-70% charged when operating on just the battery and the mains is disconnected. Check to see if you have a restore point you can go back to. g). Verify the memory modules are properly seated in the memory slots on the motherboard. Thanks for pointing me in the right direction - the CMOS battery was the problem for me. Reseating will reestablish all the connections inside your computer, which may have wiggled loose over time. Press Windows key + X Click Power Options Click Additional power settings Change when the display goes to sleep then adjust the settings for the second monitor. b). Her screensaver had never turned on or had been used, her screen would just turn off after awhile per her power settings. Take the battery out and try running it just on the mains adapter. As computers require a specific amount of power to operate, too great a reduction can force the computer to shut down. Under Find and fix other problems, click on Power, then Run the troubleshooter. This is normal as the BIOS has been reset. A bit of a challenge to get to the 3 Volt "button" battery under the keyboard but a quick swap, replace all the bits and pieces (and all those tiny screws) and it fired up perfectly. Since your PC powered on with only the essential hardware installed, those components are working correctly. Try opening up the bottom, disconnect the battery, press and hold the power button for a full 60 seconds, then reconnect the battery and see if it will power up. Thank you! The power supply voltage switch, a small red switch on the back of the power supply, may be on the wrong setting. Replace the power button if it fails your testing or if you suspect it's not working correctly. General Hardware Monitor display turns off after a few seconds, even after checking power setting Posted by JCannon on Aug 10th, 2016 at 12:06 PM Solved General Hardware I have an odd case. Select Choose when to turn off the display. Hello, whenever I try booting in the fan spins for a few seconds and then it stops. This pause gives time for the CMOS battery to charge a little. For a better experience, please enable JavaScript in your browser before proceeding. no, it's most likely power supply unit, it's not even getting to post, the laptop will still boot with a distinctive beep for video issues, or artifacts, or blank screen but stay on if video is issue, but for it to immediately turn off it's a power issue. The power lights turn on and fans for a couple seconds. It may cause a boot problem if the default setting for the HDD is incorrect (ie set to IDE, but HDD was setup with AHCI mode. well this sucks, i wish there was an easier way to determine what was wrong. If the heat is not being properly transferred from the processor to the heat sink, it can overheat very quickly. 1 - Install Dell Quickset if it's not already installed. It's still set to None, but we played with 10 minutes to an hour and like clock work, the screen would go black after that set time. While working in your machine, always be aware of the dangers of ESD. Make sure you're keeping the computer cool enough, or it might overheat to the point that it shuts down. It turns on, then off. If the backlight stays on/off for only a few seconds, the backlight timeout setting might need configuring in the BIOS. you can measure the voltage outputs of chargers, test battery voltages, use the DMM's Ohmmeter function to make sure that the DC-In jack in a laptop is OK etc etc. no display though and the machines cuts off right away. (Dell.com>Drivers and Support>Applications>QuickSet), 2 - Open Windows Mobility Center (Start>Type 'Mobility Center'>Choose 'Windows Mobility Center', 3 - Click the button with the picture of the Laptop and Keyboard, 4 - Under 'Settings for keyboard lighting' choose 'Never Off'. For a better experience, please enable JavaScript in your browser before proceeding. I had a spare battery and AC adapter that I used to rule out either component. Usually the battery is a CR2032 Lithium coin cell battery that is available most everywhere. Edit: Nevermind, monitor swap - do you know if the BIOS has any funky sleep state settings possibly? I have 2 Dell 17" LCD screens that goes off (blank) after 1 or 2 seconds. -Insert just the power adapter and attempt to boot the laptop. Did you try googling replacing it yet. I bought a brand new battery and when the laptop is unplugged from the mains and left to battery usage alone, it still turns off at 3 quarters full. When I turn the laptop back on after it has shut down automatically, it'll last a few seconds before turning off again, however, if the mains is plugged in, it will stay on. If this situation applies to your computer, unplug its power cord from the surge protector or battery back-up unit, and plug it directly into a wall outlet. Kbowzer Moua If the problem was a corrupted BIOS then the laptop will start OK but you may have the same problem again very soon. Follow the prompt, then see if it'll resolve the issue. Posted: Feb 5, 2015. I had the same issue with my HP Omen laptop charging for a few seconds when connecting to the AC adapter and then turning off a few seconds later. Also if you're getting into repairing computers etc, then I suggest that you invest in a DMM and learn how to use it if you don't already know. Either choosing an option will just keep proceeding to shut it off, or nothing happens. I've had newer monitors do strange things when fed VGA or DVI reduced to VGA inputs. Just make sure you get an OEM one and not aftermarket. battery is fully powered. Learn how the long-coming and inevitable shift to electric impacts you. Replcement batteries and adapters are fairly readily available on places like eBay, but don't go for the cheapest or one from a seller with less than an excellent reputation as there are some poor quality ones out there, especially for popular brands of laptop. Also could be the Bios has a setting that has changed and is now incompatable with system. Ensure a stable connection of cables. What to do when your computer shuts off during the boot process. Remove the battery and try running on the mains adapter only, then try disconnecting the mains adapter and running it on the battery alone. does the screen itself have any power saving features enabled? go into safemode and see if it is any better. If it dies after a few seconds like you described just on mains power, it could well be the mains adapter. Click on Contents > Coin cell battery to view the necessary pre-requisite steps and then the procedure to remove the battery. Finally, if all else fails, you'll likely need to seek professional help from a computer repair service or your computer manufacturer's technical support. In the event of a bad power supply, the only remedy is to replace it with a new one. Delete any new programs or apps and recheck your monitor. In England Good afternoon awesome people of the Spiceworks community. Fixing a power supply is not an economical solution, if possible at all. This was an odd one. Faulty motherboard or graphics card ? It may not display this or other websites correctly. it sounds like a hardware issue if it is shutting down when in bios and safemode. -Press and hold the power button for 30-45 seconds (with battery and power still removed) -Insert just the battery and attempt to boot the laptop. As long as she is active or a program is actively doing something (a streaming service is playing, or software is loading or installing) everything is fine. Lift your computer and gently rotate it while gently shaking it from side to side. sorry dude, but even if you have a place that does repairs and you go find out what's wrong, it will cost about $25 just for them to say power unit, Buy a new one. You are using an out of date browser. Not sure what the problem is though. Method 1: Open the Hardware and Devices troubleshooter: http://windows.microsoft.com/en-US/windows7/Open-the-Hardware-and-Devices-troubleshooter Method 2: Uninstall and reinstall the mouse drivers and see if that helps: Follow the steps mentioned below: a) Click Start, Type device manager and hit enter. See if this helps (copied from a post by friedrickjoel). 1 - Install Dell Quickset if it's not already installed. How do I fix it when my PC turns on but displays nothing? Clear CMOS to erase theBIOSmemory and return its settings to their factory default levels. Can you get into the BIOS and stay there for a few minutes? I'm kind of glad because I would have been embarrassed that I missed that one. The fact that it dies sitting in the BIOS pretty much lets any disk or processor problems off the hook. Just simple checks I know but they save a lot of time when trying to find problems. not sure where teh CMOS battery is i think it is right by the ram, are all laptop CMOS batterys the same or do i need to buy a specific one for the laptop? Upon restart, press 4 to enter Safe Mode. Most Dell laptops will give you a series of "beeps" we call "beep codes" that work sort of like Morse Code; they produce a specific sequence of long and short beeps when a device is missing from the computer. Solved! Her screensaver was off but set to the default 1 minute. If not, verify that the power supply voltage switch is set correctly and check for signs of electrical shorts. You are using an out of date browser. could it be the video card? But if you can at least get it to post, then if boots alls well, If it completes a post test, but does not boot then just try changing the BIOS setting from IDE -> ahci (or visa versa). Nothing to do with it. Then just reinsert the battery after pressing the laptop Power on button for 30 seconds as described above. Remove any external devices and check the functioning of monitor without them. I would like to purchase some new RAM but I'm not sure where to get DDR2 RAM. Laptops will normally work just fine off mains power alone, but a dead battery (I mean truly dead, not just worn out) could stop it working. To do this, open the computer, remove the memory modules from their slots, and gently reseat them. It's most likely either the battery or the mains adapter. Then test after each hardware replacement to determine which device is faulty. Go to Solution. Normally if it is just low it only messes up time/date, but if "real" low it could cause the indications you have. If your computer is new or the motherboard was recently replaced, make sure the thermal compound is properly applied to the processor. on 10/29/2020 the OP stated that "Thank you! or new battery? Check both ends of each cable and make sure they are firmly attached to the component and the motherboard. HP Pavilion dv4t 14.1-Inch Widescreen Laptop. My 5 year old Dell Studio 1558 laptop was running fine until today. Backlight on my keyboard goes dark after only a few seconds of inactivity. #1. Heres the service manual for the laptop. e.g. - Dell Inspiron 1545 - iFixit Dell Inspiron 15 (1545) Released online on January 16, 2009, the Inspiron 1545 is a 15.6" budget PC laptop available with 3 or 4 GB of RAM. The Dell service manual will usual give you a legend on what those beeps mean exactly. If the computer has no power or doesn't turn on, see: Why won't my computer turn on? @abelbenoie. The idea is to drain all the power from the motherboard to remove any corrupted settings that may be being held by the battery even though it is low perhaps. This is easy with a desktop, but a real pain in the A$# with most laptop as it requires dissasembly and the "Clear CMOS" jumpers are not normally identified in user manual - If they even exist. Whenever I tried to turn it back on, it would work for a few seconds to a minute or two and then turn off. sell power supply testing units for under $20. How do I remotely turn my PC power on and off? sabihataranum, Philip Le Riche At the left pane, choose Troubleshoot. There is an easy way to tell. Reinsert the coin cell battery (or replacement battery) - remember the orientation! tried plugged to power charger without battery and with battery. For a better experience, please enable JavaScript in your browser before proceeding. I did upgrade the driver for the monitor through Windows update. To disable any application, right-click anywhere in its row and select Disable. Unfortunately, as soon as it booted back up after the reset, it was right back at 1909 as it decided to update windows before I could even use it. no display though and the machines cuts off right away. JavaScript is disabled. Perform a hard reset Inspect the power cable and the power port on the desktop for damages Verify that the power cable and wall outlet are working correctly Check LED indicator on AC adapter (select Dell all-in-one computers only) Verify that the correct voltage is set on the power supply unit (applicable for Dell desktops only) Tim Fisher has more than 30 years' of professional technology experience. You must log in or register to reply here. Laptop shuts down and automatically turns on after like 3 seconds: Laptop shuts down, and turn on, and shuts down again: Laptop turns on then shuts off few seconds later. Try reseating the following and then see if your computer stays on: Unplug and reattach your keyboard and mouse as well. You are using an out of date browser. Even though her screen saver was set to None, I turned the timer onto 10 minutes as a test. In the right pane, click on Additional power settings. also i tried booting with one stick of memory removed and still same thing havent tried with the other stick removed though. Make sure the modules are firmly seated and the clamps on both sides of the modules snap into place. If a cold machine runs longer than a room temp machine it is likely a temp problem. That way, if one of the software interfaces between the BIOS and hardware is malfunctioning, it is reset. Nov 6, 2020. It isn't a big concern if you're careful, so don't worry! Not often, but a few times. 10. or that cant be it? Sometimes, the best way to verify a cable is not loose is to disconnect and reconnect (reseat) the cable on both ends. It may not display this or other websites correctly. If the computer stays powered on, the surge protector or battery back-up unit is bad and needs to be replaced. Plug in the power cord and turn the computer on to see if the issue is resolved. Does the monitor have vendor supplied drivers? Flashback: May 1, 1964: John Kemeny, Mary Keller, and Thomas Kurtz at Dartmouth College introduce the original BASIC programming language (Read more HERE.) It's most likely either the battery or the mains adapter. Why does my computer turn off without warning? When I checked further into Dell trouble shooting, the beeps translated into a CPU issue, which unfortunately it did turn out to be.hope this helps, @davidh49712 seems like every case is different. Suddenly shuts down when battery reaches about 60%., but no shut downs when plugged in. For a better experience, please enable JavaScript in your browser before proceeding. All the posts i've read suggest faulty batteries, to which the OP's mostly reply that they've change the battery and still have the same problem, like myself. The first thing to do is to consult the Voltage Valet website to discern your country's correct voltage settings. Bloated capacitors causing power issues ? Thank you. Some times it turns off as soon as the keyboard black light turns on. If so, you could be facing anything from an electrical short to a serious hardware problem. Click on Restore plan defaults. Then, make sure your power supply voltage switch is set accordingly. @davidh49712, Hi all, I managed to isolate the issue due to the amount of light blinks if any you see when you first try and turn the laptop on. The computer is a DELL inspiron 15 7000 series gaming laptop. It succeeded the Inspiron 1525. A beep code will give you an excellent idea of exactly where to look for the cause of your computer turning off. This troubleshooting step is easy enough for anyone to complete, takes no special tools, and could give a lot of precious information. Depending where you are and laptop repairs, it can cost as much as a new laptop to repair. Because of the potential of damage to hardware that overheats, if the computer exceeds a set temperature, it is automatically turned off. Surge protectors and battery back-up units can go bad over time, causing reduced power flow to the computer. @maximillia33753, my laptop having a trouble with powering on i dont know what happen.When i press the power on the light also on but after a few seconds 2 or 3 seconds the light off ..can you please help methank you in advance.

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